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What if I travel outside of my coverage area or if I travel overseas, can I still use your service?
Of course! If you are outside of your coverage area and you want to place a call, you can use our Travel Card service in the US and other countries where we have this service available instead of the Direct US. The difference is that you will dial a toll free number and then enter your free PIN (given to you at the time of sign up).
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Are there any minimum usage requirements?
There are no minimum usage requirements for this service.
- What are the worldwide rates for this service?
Please go to the Rates Calculator and click on the "View Rates" button after completing the information on the form. You will see the rates immediately.
- How long does it take to open my new account?
It will take up to 2 business days to open your account from the time you send us your request for service.
Can I use this service from any phone? Are the rates the same?
The Direct US service can be used from a mobile phone as well as from a fixed phone line. The rates can vary when calling to a mobile phone or a fixed phone, so please check our rates page for more information at http://clubvivanet.com